FAQ

  • To book, contact us at hello@tabladl.com or via the order now tab on our website.

    Once we confirm the services and pricing, we will send an invoice.

    A 50% deposit is required to secure your booking.

    Dates cannot be held without a deposit.


  • Cancellations 14+ days before the event receive a full refund, including the deposit.

    Cancellations 7-14 days before the event forfeit the deposit but incur no further charges.

    Cancellations less than 7 days before the event are non-refundable.

    Full terms and conditions are available on our website.

  • Setup usually takes 1-2 hours, depending on the service and group size.

    Pack-down takes a similar time. Our team will confirm the details with you upon booking.

  •  Absolutely! We’re your one-stop shop for effortless celebrations.

    • Picnic & Table Setups – Your choice of location and theme. Explore our themes on our website.

    • Grazing Options – Boxes, boards, or tables with sweet & savoury add-ons.

    • Cakes & Baked Goods – Cakes, cupcakes, and personalised cookies.

    You celebrate — we handle the rest!

  • Accidents happen!

    However, the client is responsible for any damage or loss from the moment the items are handed over until they’re collected.

    You’ll need to cover the cost of repairs or replacements.

  • Yes, we offer vegetarian, vegan, gluten-free, dairy-free, and nut-free options upon request.

    While we do our best to accommodate dietary needs, we cannot guarantee the absence of traces, as our products are made in a kitchen that contains nuts, gluten, and dairy.

  • Yes, you can make changes to your booking, but please let us know as soon as possible.

    Changes may affect pricing.

  • Yes, absolutely! If you love specific dishes from our website or want to modify the catering, let us know on your order form.

    We’re always happy to accommodate your needs—we understand not everyone likes the same things!

  • We offer delivery within a 5km radius of Glenelg, with the following fees based on distance:

    • Within 5km – Free

    • 5-15km – $15.00

    • 15-20km – $20.00

    • 20-25km – $25.00

    • 25-30km – $30.00

    • 30-35km – $35.00

    • 35-40km – $40.00

    • 40-45km – $45.00

    • 45-50km – $50.00

    If your event is outside the 50km radius, please contact us to discuss.

  • To ensure all food is safe and of the highest quality:

    • Grazing tables and platters containing perishable items such as meats, cheeses, dips, and cut fruit should be consumed or discarded within 4 hours of delivery or setup, in line with the 4-hour rule under food safety guidelines.

    • Grazing boxes should be refrigerated immediately upon delivery if not consumed within 2 hours. To keep food safe, all cold items must be kept at or below 5°C. Once refrigerated, boxes should be consumed within 24 hours.

  • No, our team will return to clear and clean all crockery.

    We just ask that food scraps are removed and items are left together for collection.

    Avoid using hot water or a dishwasher to prevent damage.

    Full details are in our Terms and Conditions.

  • Setup usually takes 1-2 hours, depending on the service and group size.

    Pack-down takes a similar time. Our team will confirm the details with you upon booking.

  •  Yes! If you have a design in mind that isn’t on our website, email us—we’d love to bring your vision to life.

    Custom stamps require 21 days notice.

    We have lots of stamps available - just ask!

  • We recommend booking at least 72 hours in advance, but earlier is always better to ensure availability.

  • Yes, we offer delivery and setup in surrounding areas.

    Additional travel fees may apply.

  • If the weather isn’t ideal, we cannot offer a reschedule if it's within the cancellation period.

    However, we can move the setup to a more suitable location if needed.

  • A bond of $500 may be required, unless otherwise agreed.

    The bond is refundable if all equipment is returned in good condition, minus any charges for missing or damaged items.

    Damaged or destroyed items will be charged at full replacement value.

    If the cost exceeds the bond, the client will need to pay the difference.